How do I contact Acer customer service?

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Have you got an issue with your Acer product? Or have any doubts regarding an Acer product? Do not worry; the customer service center will help you out. Acer provides one of the best customer care services, and it is very easy to reach out to them, even via phone call or live chat with an agent from the IT help desk. Acer customer service number is 1-866-695-2237, available 24/7 for assistance. Follow the steps given below to speak to a live agent. 

• Dial the number mentioned above. 
• Follow the computerized IVR commands and press the right keys as instructed. 
• Wait while your call gets connected to an agent. 
• Once on the call, address your issues/queries. 

How do I file a warranty claim with Acer?

If you are facing any issue with your Acer product and it is still under warranty, you can easily get it replaced by filing a warranty claim. The steps to file a warranty claim are as follows. 

• Ensure you have an original invoice or a receipt as proof of purchase. 
• Go through the product’s warranty policy and adhere to that. 
• Visit their official website and log in or create your account.
• Locate the product registration page and provide the necessary information. 
• Follow the instructions given on the screen. 
• Apply for the claim and get a confirmation mail from the IT help desk. 
• You can also file a warranty claim with Acer by calling on Acer phone number and speaking to a live representative. The contact number is (408) 533-7700. 

Does Acer have good tech support?

Acer offers their customers one of the best tech support with the help of their staff members, who are very polite and accommodating. They quickly respond to calls and get you a solution in no time. You can contact Acer via phone call at (408) 533-7700 or SMS at 1-877-220-2321, or via live chat with an agent. Please note the option to contact via live chat and SMS is available from 5 AM - 2 AM CST. The steps to find live chat options are as follows. 

• On the official website of Acer, scroll down to locate ‘Contact support.’
• Find the live chat option on the contact page and click to chat. 

Does Acer warranty cover software issues?

All Acer products have the standard one-year warranty for their parts and service, with terms and conditions applied. Software issues are also covered under the same, so Acer warranty covers software issues. If the software is not functioning properly during the warranty period due to defects in either material or workmanship, Acer will get it replaced or repaired. 

What the Acer warranty does not cover?  

Acer does not cover warranty in circumstances beyond their control. If there is damage in the product due to misuse, accident, natural disaster, damage due to broken or cracked parts, software bugs and fixes, abuse, and others that are not covered in the terms and conditions, your product will not sustain under warranty. So it is advisable to read the terms and conditions before filing a warranty claim.