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[Solved] How to Fix Black Screen on Netflix ?

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Why is Netflix only showing a black screen?

Over the years, many web platforms have been introduced, and the one that has emerged as the most popular among youths is Netflix. It has become the most entertaining online platform that offers the best shows, web series, movies and documentation. If you are not able to find anywhere else, it might be available on Netflix. However, while using Netflix services, you can encounter many problems issues, and one of the most common is having a Netflix Black Screen, where nothing is visible, so you are not able to do anything. There can be some major reasons for this, and we have discussed them below: 

  • There can be some issues with your device, which causes the complete black screen. 
  • Another reason could be that the cable is not properly connected to your device. 
  • There could be some major issues with your network connection. 
  • You might be having brightness issues on the device, so make sure you check it from the settings. 

How to Fix Black Screen on Netflix ?

There are several things that you can do while having a completely black screen on Netflix. It is obvious that whenever you are surrounded by any issue related to the Netflix platform. the first thing you nee to do is to resolve them instantly. When you have a black screen on Netflix, then it can be avoided or fixed by doing the mentioned tricks:

  • You can immediately restart the device, and any problem you are having with the platform will be fixed automatically. 
  • Check the internet connection and make sure that it is working properly and not having any setbacks. 
  • Go to the settings and open the Netflix service to check whether its servers are working properly or not. 
  • Directly uninstall Netflix and install it again, log in, and it will surely work without any problems. 

Fix black screen with sound

A black screen can be visible either while opening the Netflix app or trying to play a show or Movie. Here we have covered both of them for your reference.

A. When you Open the Netflix App

  • Re-start your device
  • At first, unplug the device from the power for a few minutes
  • Now while your device is unplugged, you have to press the power button on the device to discharge it
  • If you are not able to access the power button or your device don't have it, you can leave your device unplugged for 3-4 minutes
  • Again plugged your device back
  • Turn in your device and try Netflix again

B. When you play a TV show or Movie

  • Re-start your device
  • Unplugged the device from power for at least 1-2 minutes
  • After the device is unplugged, you can press the power button to discharge it
  • In case you don't have access to the power button, you can leave the device unplugged for 3-4 minutes
  • Again plug your device back
  • Turn on your device and try to use Netflix again

Fix black screen with no sound

You can follow the process below if you can only see Netflix's black screen without sound.

Return to the previous menu

At first, you can return to the previous menu and reopen your Netflix app.

Re-start your smart TV

  • Now while your TV is unplugged, you have to press and hold the power button for 5 seconds to discharge it
  • In case you cannot access the power button, you can leave your TV unplugged for 3-4 minutes
  • Now plug your TV back in to turn it on
  • Once done, you can try Netflix again and see if this fixes the black screen issue.

How do I reset Netflix on my TV?

If you are having continuous issues with your Netflix device, then make sure it gets resolved on time. You can reset Netflix on your TV by doing several things, and all of them will be discussed further. Make sure you go through all the details in depth so you can do the needed things to fix the issue:

  • You can unplug your TV directly from the main switch, as it will be the best trick to resolve any issue you are having. Make sure you wait at least for 2 to 3 minutes before plugging the TV again. 
  • You can sign out from the device and then wait for a while and sign in again to access the Netflix service. 
  • Unplug everything, such as the TV and WIFI, and leave it still for a while to connect. 
  • Go to the settings of Netflix and clear all the cache. Whatever problems it is having may be resolved by doing this. 
  • Make sure you timely restart your device in order to refresh it. 

You can fix the Netflix black screen by following the steps above. If the problem still occurs, or you find any setting, hardware, or software-related issue, you can contact the device manufacturer to resolve the issue.

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