How do I fix my TiVo Internet connection problems?

12 Votes

TiVo was first introduced in the year 1999 as a digital video recorder that later became an ultimate TV device so that users could stream different applications of their choice without any hassle. The main purpose of the TiVo box is to give a user more exposure while searching across live TV, Catch Up, Box Sets, Netflix, and more. Alongside, a user can also undo the deleted recordings and more with the help of this box.  

If you encounter problems with the internet connection on your Tivo Box while operating this, then this post is for you. In addition, you can also get the data of the ways to connect with the customer support of TiVo. 

How Can I fix the issue of the TiVo internet connection?

There are times when you can suffer from an error in the internet connection on your TiVo box, but it can be treated easily. To remove all the issues of TiVo Internet Connection Problems you are suggested to look at the points those are mentioned in the following lines: 

• First of all, you must check the wires connected to the TiVo box. It is possible that a wire is loosely attached to any of the ends of the devices. 
• If your TiVo box is not able to connect to your internet, then you should try to check if your internet connection is working properly or not. This can be achieved by connecting your internet to another device. 
• One of the easy methods to connect your TiVo box with the internet is switch off and switch on method. To do this, you have to power off the devices first and then try to connect them again. 

Other Troubleshooting steps to fix the issue of TiVo internet connection:

• Check your modem’s power cord connections

The users can plug in the modem and switch on the indicator lights. Then, you will have to ensure that the power cord is connected to the back of the modem and the electrical outlet. If the power cord of the modem is connected to the power bar, you will have to try to connect the power cord directly to an electrical outlet on the wall.

• Check that all the cables of modem are securely connected

You should also verify that the coax cable that is connected to the TiVo PVR to the wall is properly connected at both ends and is fully secured.

• Reset your modem

You can also reset your modem by inserting a straightened paperclip into the “Reboot” or “Reset” hole that will be located on the back of the modem. You will now have to press the paperclip in for 3 seconds and release it. The modem will then try to resynchronize with the network that can take up to 2 minutes.

• Test your Internet connection using another device

You can use your home computer or any internet-enabled device and try to connect to the internet using the home network. You can also visit the website or connect to the online service if you are facing the TiVo internet connection problems. If your internet is working on certain devices, then the problem may be isolated to a particular device. However, if you are not able to get online with any device in your home, then there might be an issue with the internet services.

How can I restart my TiVo box?  

If your internet is not working on TiVo box then you must restart the device. If you are a newbie and know nothing about the process to restart the TiVo box, then in the further bullet points, you will get comprehensive instructions regarding the same: 

• Pick up your remote and then opt for the button of TiVo. 
• In the next step, you must move the cursor to the tab of "Menu." 
• Afterward, you have to click on the tab of "Help." 
• Now, on the screen, you will see Restart Box button; tap on it. 
• Follow the on-screen guide to fulfill the procedure.  
• Soon, you will be able to restart your TiVo box. 

How do I connect my TiVo box to WiFi?  

There are simple procedures to connect your TiVo box to WiFi.  A step-by-step process in order to connect with the WiFi connection, here are the steps: 

• Open the "Setting & Message" and then tap on the option of "Network Setting." 
• Furthermore, you have to choose "Change Network Setting." 
• Now, you need to select the option of "Connect using Wireless." 

How can I contact the customer service of Tivo? 

By dialing the phone number 877 367 8486, you can interact with the customer service of TiVo. The working hours for weekdays are between 8 AM and 5 PM PT, and on weekends, the services are closed.