How do I Contact Asus Customer Service?

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Suppose you are using an Asus product and seeking quotations for Warranty Support or have other queries. A person can easily approach the Asus customer service through a phone number or chat available on the official website. They provide seven days of customer service.

ASUS phone support

If you want to speak to the ASUS customer support agent, Kindly Dial 1-888-678-3688 to connect with them. The customer service number works 6 am till 8 pm on Monday - Friday. We suggest the customers call them during working hours only to avoid the inconvenience.

ASUS  live chat support

ASUS provides live chat support, which serves 24-hour customer support; read the description below to know more.

• Firstly, visit the ASUS website.
• Then click on Contact Us and select the product.
• Browse it; here, you will find the English, French, and Spanish chatbot.
• Tap on the preferred one to discuss the concern.

How long does ASUS support take to respond?

ASUS will take 48 hours to revert to the submitted request and will try its best to resolve the grievances. If the customer still needs to receive the revert within 48 hours, we advise you to check the technical inbox by logging into your registered account. 

Is ASUS customer service 24/7?

ASUS Customer Service works seven days but follows the scheduled time: Monday - Friday, 6 am - 9 pm, and on Saturday - Sunday, 6 am - 5 pm. At the same time, the technical support chat of ASUS is available 24 hours and seven days to guide the users instantly as it is considered the quickest communication Channel. 

How do I raise a complaint on my ASUS?

Users can quickly raise complaints about ASUS products like laptops, Tower PCs, Networking, motherboards, and more via a complaint form, which is given on the website. Otherwise, customers can complain by calling a toll-free number available Monday - Friday. To submit the complaint form online, kindly check the given details.

• It would help if you went to the ASUS website and selected Technical Support.
• Now, you must enter the registered product serial number and tap on submit.
• And the complaint form will open up on the screen.
• Kindly fill in the essential details like personal information, contact number, and product-related issues.
• The Customer support team executive will check the details and resolve the concern.

Where is ASUS US located?

In case you need to visit the ASUS office to speak to their representative about issues with the laptop, motherboard, networking, and more. So, the USA ASUS headquarters is located at.

48270 Kato Rd,
Fremont, CA 94538
The USA.

Where do I claim my Asus warranty?

If the customer wants to claim the ASUS warranty, they must know the step-by-step process. Else, check the given details.

• You need to go to the check Warranty Status page, which you can find on the website.
• Now enter the product serial number, which is mentioned on the packaging box, and the warranty Card.
• Click on submit, and the results will reflect the expiry date and claim option on the screen.
• Choose the claim option and proceed further to complete the process.

What does ASUS Customer Service do?

ASUS customer service centers help you resolve laptops, networks, software, firmware, motherboards, and more problems. Their service center has certified and experienced Technicians who can quickly resolve small or big issues.

What is included in technical Support?

Technical Support includes responsibilities like Diagnosing and Repairing Faults, resolving network problems, software and hardware installing and configuring. You can easily speak to the technical support team via call, chat, email, and other contact methods.

Does ASUS charge for technical Support?

ASUS does charge for a few technical support services like diagnostic, and it will charge nearly $80 to $120 for an expired warranty product. It offers complimentary service for some products and technical Support.

Does tech support count as customer service?

Technical Support and customer service both have different aspects in the organizations. Their significant differences are that customer service aims to work on the customer's experience; however, technical Support mainly focuses on resolving the technical issues in hardware - software, diagnosing and installing - configuring the product quickly and cost-effectively.